Contact Us
This is the page to use if you want to reach the editorial team behind Best Offshore Casinos — to flag an error in a review, tell us about a withdrawal that stalled, ask how we rank the casinos we list, or raise a partnership question. Email [email protected] and a person will read it. We aim to reply within two business days, though corrections involving payout terms or licensing usually take longer because we re-check the source before we respond.
One thing to get out of the way first: we're a comparison site, not a casino. We don't hold player accounts, process deposits, approve withdrawals, or have any power over a casino's decisions. If your account is locked or a cashout is pending, the operator's own support desk is the only place that can act on it. What we can do is record what happened, look at whether other readers are reporting the same thing, and update our coverage if a pattern emerges.
What to send us, and what we do with it
| Type of message | What helps us most | What happens next |
|---|---|---|
| Factual correction | The page, the exact line, and where the correct information appears on the operator's site | We verify against the source and amend, or explain why we've left it |
| Payout or withdrawal problem | Casino name, method used, date requested, date paid or still pending, any reason given | Logged against that operator; repeat reports feed into our next review pass |
| Bonus terms dispute | The advertised offer, the rollover figure you were held to, and the time limit applied | We re-read the current terms and flag any gap between advertising and conditions |
| General feedback | What you were trying to find out and whether the page answered it | Shapes what we cover next; no reply guaranteed but all of it is read |
| Commercial or media enquiry | Company, the specific proposal, and who you represent | Handled separately from editorial; see the note on independence below |
What we can't help with
- Account recovery or password resets at any casino — only the operator can do that.
- Chasing a withdrawal on your behalf. We have no leverage with offshore operators and won't claim otherwise.
- Legal advice about whether playing at an offshore casino is permitted where you live. Consult a qualified attorney in your state.
- Tax questions on gambling winnings. General information only; speak to a licensed tax professional.
- Bonus negotiation. We don't have private codes, elevated offers, or influence over anyone's promotional terms.
Reader reports are how our rankings stay honest
The casinos we list are licensed outside the United States — typically in Curaçao, Anjouan or Costa Rica — and accept players from states with no regulated online casino. That means no US state gaming commission is standing behind them, no segregated player funds, no state dispute-resolution process, and no independently mandated RTP testing of the kind a Michigan or New Jersey licensee faces. It sits in a legal grey area, and you should check your own state's laws before you deposit anywhere.
Because there's no regulator to appeal to, what readers tell us carries real weight. Withdrawal reports are the single most useful thing we receive. If several people describe the same casino sitting on Bitcoin payouts for a week when it advertises same-day processing, that goes into the record and it affects the write-up. If a KYC request turns up only after a big win, we want to know that too.
Three of the operators readers write in about most
Raging Bull (editorial rating 10.0) heads our list mainly on the strength of its RTG slot library and its crypto cashout lane — the kind of catalog that keeps progressive jackpot and high-volatility players around. Its headline welcome offer is a 410% match up to $10,000 plus 50 free spins. Read that figure with the conditions beside it: deposit-match bonuses at this end of the scale carry heavy rollover requirements, expiry windows and per-bet caps, and the free spins are usually locked to nominated games. The limitation worth stating plainly is that the bigger the multiplier, the longer the playthrough, and large balances are commonly paid out in weekly installments rather than one transfer. Verify the current terms on the cashier page before depositing — they change.
Magician Bet (9.8) is the one we point bonus-wary readers toward, because its 101% No Wagering offer removes the mechanism that causes most of the complaints we receive. No rollover means what you win from the bonus is withdrawable, which is unusual offshore. The trade-off: no-wagering matches are smaller in headline value than a four-figure percentage deal, and eligibility, minimum deposit and maximum bonus caps still apply, so it will not suit someone hunting the largest possible starting balance. Confirm the qualifying deposit and any excluded payment methods before you commit.
Slots of Vegas (9.7) earns its place on breadth of slot content and a promotional calendar built around reload bonuses rather than a single sign-up hit. The welcome offer is a 375% bonus plus 50 free spins on Cash Chaser — spins tied to that specific title, with the usual wagering and time limit on the match portion. Its weakness is one we hear about across the sector: table game and video poker play often contributes at a reduced rate, or not at all, toward clearing a bonus, so blackjack and roulette players get less from these promotions than slot players do.
Uptown Aces (9.6), Card Crush (9.5), Zumba Cards (9.1), BetUS (9.0), Amazon Jackpots (8.9), Slots and Casino (8.7) and Bets.FM (8.7) also sit on our list, and we log reader mail about all of them. Note that the offers differ in kind: Uptown Aces runs a 600% new-player match, Zumba Cards and Amazon Jackpots advertise in sweeps coins rather than dollars, BetUS pairs its 200% up to $4,000 casino offer with a sportsbook, and Bets.FM quotes a 225% match up to 1 BTC plus 225 free spins — a crypto-denominated cap whose dollar value moves with the market. Every one of those figures carries wagering, eligibility and expiry conditions on the operator's own terms page.
Questions about money — what we'll answer by email
Banking is the subject we get the most mail about, so here's where we stand before you write.
It costs nothing to read this site. You pay only what you deposit at an operator, and that money is at risk. Minimum deposits at offshore casinos commonly sit in the $10–$25 range for crypto and higher for cards, but figures vary by site and change without notice, so check the cashier rather than trusting a third-party number.
- Crypto (Bitcoin, Ethereum, Litecoin, USDT, USDC) — usually the fastest route both directions, and the one most offshore sites push. Payouts are often quoted in hours rather than days. Two catches: BTC and ETH values move, so a balance can be worth less by the time it lands, and network fees are yours to pay. Stablecoins reduce the price risk but not the fee.
- Bank cards — deposits from US cards are declined fairly often by the issuer, and cards are rarely available as a withdrawal route offshore. Expect a different method on the way out.
- Bank wire / money transfer — slower, typically several business days, and more likely to carry a fee at the casino end, the bank end, or both.
Payout limits and processing times are set by each operator and frequently tiered by VIP level. Withdrawal fees, weekly caps and the point at which KYC documents are demanded are the details that decide whether a cashout is smooth, and they're the details most worth reading before you deposit. If a casino's published times and your actual experience don't match, that's exactly the message we want.
Asking about the games we cover
We're happy to answer questions on what a listed casino actually offers. Broadly the catalogs break into online slots, including progressive jackpot titles; table games — blackjack, roulette, baccarat; video poker; and live-dealer rooms streamed with human croupiers. Some crypto-facing sites also run provably fair games where you can verify a result's integrity yourself. Where a site publishes RNG certification from an independent lab, we'll say so; where it doesn't, we won't imply it exists.
Questions we can't settle by email include which game providers a given site carries this month — studio lineups shift — and the real RTP of any specific title, since offshore operators aren't subject to the state-mandated testing that regulated US casinos are. Slot volatility, mobile play and casino apps we're glad to discuss in general terms. If you're after sports betting, note that several operators on our list, BetUS among them, run a sportsbook alongside the casino, with its own rules on minimum qualifying odds and separate bonus terms — a sports free bet does not behave like a casino deposit match.
Who may write in, and our independence
This site is for adults of legal gambling age. You must be 21 or older to use it, and offshore operators set their own minimum ages on top of that. If you are under 21, this site isn't for you.
On money and independence: we may earn a commission when a reader signs up through a link on this site. That's how the site is funded. Commission does not buy a position in our rankings and never has. Operators cannot pay to be listed higher, to have a limitation removed, or to have a negative reader report ignored. If you think a write-up reads as though someone paid for it, say so in an email and point to the line — that's a fair challenge and we'll answer it. Our assessments are research-based: we review published terms, licensing claims, banking pages and reader correspondence. We don't claim to have deposited at, played or withdrawn from these casinos, and ratings on this site are our editorial judgment, not aggregated customer scores. Everything on this page was checked as of Sep 25, 2026.
More on who we are and how we work is on our editorial and ownership page, and the rules covering use of this site are set out in our terms and conditions.
If gambling has stopped being fun
Please don't email us for help with this — write to someone who can actually assist. In the US, the National Problem Gambling Helpline is available at 1-800-GAMBLER, free and confidential, 24 hours a day. Offshore casinos often lack the deposit limits, cooling-off periods and self-exclusion tools that state-regulated operators are required to provide, so the safeguards you might expect may simply not be there. Never gamble money you can't afford to lose, don't bet to recover losses, and treat any deposit as spent. There's more in our responsible gambling guidance.
Before you hit send
- Name the page and the specific line if it's a correction — it saves a round trip.
- Include dates for anything involving a deposit or withdrawal, since timing is usually the point.
- Don't send account numbers, passwords, wallet keys or ID documents. We never need them and won't ask.
- Tell us if you'd rather your report stayed anonymous in any future write-up. We'll respect it.
Email [email protected] whenever you're ready. Detailed, unglamorous reports about payout timing and bonus terms are the most valuable mail we get, and they're the reason our reviews improve.